Jericho Municipality
Jericho Municipality Mobile Application
A citizen-facing mobile application providing convenient access to municipal services, account information, requests, payments, notifications and other digital services from a smartphone.
See the Application in Action
Digital Municipal Services
Citizens can explore municipal services, review requirements, submit applications and interact with the municipality directly from the mobile application.
Payments & Citizen Interaction
Citizens can review municipal fees, make electronic payments, follow their interactions with the municipality, and access related account services from their phones.
Context
Jericho Municipality sought to expand its digital service channels and give citizens a practical way to access municipal services from their mobile devices. The objective was not simply to create an informational application, but to extend the municipality's existing systems and electronic services into a convenient citizen-facing mobile experience. The application was designed as an extension of the municipality's existing digital environment rather than as a standalone information app. Integration with municipal systems allows citizens to access relevant information and services through the mobile application while transactions and requests remain connected to the municipality's operational processes. This approach enables Jericho Municipality to provide a consistent service experience across its internal systems, electronic services and citizen-facing mobile channel.
Key areas
- Mobile application development
- Citizen services
- E-Municipality
- Electronic payments
- Systems integration
- Digital government
Implementation activities
- Design and development of the citizen-facing mobile application
- Integration with the municipality's existing systems and electronic services
- Configuration of services, payments, notifications, and content for the municipality
- Testing, release, and ongoing support
What we delivered
- A dedicated mobile application for Jericho Municipality, integrated with the municipality's existing systems and digital services
- Citizen account access
- Municipal services and information
- Electronic applications and service requests
- Request and application tracking
- Bills and account information
- Electronic payment services
- Municipal news and announcements
- Notifications and service updates
- Access to other available municipal electronic services
What the project demonstrates
The Jericho Municipality Mobile Application demonstrates Al-Ghassan's ability to combine municipal-domain expertise, mobile application development and systems integration to bring existing government services directly to citizens. It also demonstrates how established municipal systems can be extended with modern digital channels without requiring municipalities to replace their existing operational platforms.
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